Can't de-activate product key


I clicked on the cancel my subscription link in the product key page

I’ve got until 5th November left on my license but whenever I go to Product Key it now shows me an ad to buy a product key rather than my still active key.

I want to de-activate the key so I can transfer it to my Pi4 32 bit + 64 bit versions of DAE before my license expires


The key has been reset.



No it hasn’t


At the moment if you cancel the key. there is no possibility to switch the license.