DeepArt Effects software locks up when i open image


#1

March 5, 2020 2:50 pm USA

Just installed deep Art effects V1.2 full license on a brand new HP Slim Computer 290 with MS Windows 10 Home 64 BIT. When I drop a photo to effect it with an effect the AI photo with the convert time locks up and I loose complete control of the program not being able to shut program down and restart. The program just does not work. Attach is a log which I hope will help fix the issue as I have paid full price for a working version which is not working. Program will work on clicking on items until photo or video until I try and using the IA part of the program to convert an image.
Attach is the Log File:

2020-03-04 18:12:47,080 INFO c.d.d.Main [main] Starting Deep Art Effects for Desktop - CPU
2020-03-04 18:12:47,095 INFO c.d.d.Main [main] Starting Deep Art Effects for Desktop - CPU
2020-03-04 18:12:47,111 INFO c.d.d.Main [main] Starting Deep Art Effects for Desktop - CPU
2020-03-04 18:12:47,111 INFO c.d.d.Main [main] Starting Deep Art Effects for Desktop - CPU
2020-03-04 18:12:47,111 INFO c.d.d.Main [main] Starting Deep Art Effects for Desktop - CPU
2020-03-04 18:12:47,127 INFO c.d.d.Main [main] Starting Deep Art Effects for Desktop - CPU
2020-03-04 18:12:47,127 INFO c.d.d.Main [main] Starting Deep Art Effects for Desktop - CPU
2020-03-04 18:12:47,127 INFO c.d.d.Main [main] Starting Deep Art Effects for Desktop - CPU
2020-03-04 18:12:47,127 INFO c.d.d.Main [main] Starting Deep Art Effects for Desktop - CPU
2020-03-04 18:12:55,495 DEBUG o.s.o.w.WindowsOSVersionInfoEx [main] Initialized OSVersionInfoEx
2020-03-04 18:12:55,495 DEBUG o.s.o.w.WindowsOSVersionInfoEx [main] Initialized OSVersionInfoEx
2020-03-04 18:12:55,495 DEBUG o.s.o.w.WindowsOSVersionInfoEx [main] Initialized OSVersionInfoEx
2020-03-04 18:12:55,495 DEBUG o.s.o.w.WindowsOSVersionInfoEx [main] Initialized OSVersionInfoEx
2020-03-04 18:12:55,511 DEBUG o.s.o.w.WindowsOSVersionInfoEx [main] Initialized OSVersionInfoEx
2020-03-04 18:12:55,527 DEBUG o.s.o.w.WindowsOSVersionInfoEx [main] Initialized OSVersionInfoEx
2020-03-04 18:12:55,527 DEBUG o.s.o.w.WindowsOSVersionInfoEx [main] Initialized OSVersionInfoEx
2020-03-04 18:12:55,527 DEBUG o.s.o.w.WindowsOSVersionInfoEx [main] Initialized OSVersionInfoEx
2020-03-04 18:12:55,527 DEBUG o.s.o.w.WindowsOSVersionInfoEx [main] Initialized OSVersionInfoEx
2020-03-04 18:13:00,463 DEBUG o.h.c.AbstractCentralProcessor [main] Oracle MXBean detected.
2020-03-04 18:13:00,463 DEBUG o.h.c.AbstractCentralProcessor [main] Oracle MXBean detected.
2020-03-04 18:13:00,463 DEBUG o.h.c.AbstractCentralProcessor [main] Oracle MXBean detected.
2020-03-04 18:13:00,510 DEBUG o.h.c.AbstractCentralProcessor [main] Oracle MXBean detected.
2020-03-04 18:13:00,557 DEBUG o.h.c.AbstractCentralProcessor [main] Oracle MXBean detected.
2020-03-04 18:13:00,557 DEBUG o.h.c.AbstractCentralProcessor [main] Oracle MXBean detected.
2020-03-04 18:13:00,604 DEBUG o.h.c.AbstractCentralProcessor [main] Oracle MXBean detected.
2020-03-04 18:13:00,604 DEBUG o.h.c.AbstractCentralProcessor [main] Oracle MXBean detected.
2020-03-04 18:13:00,682 DEBUG o.h.c.AbstractCentralProcessor [main] Oracle MXBean detected.
2020-03-04 18:13:00,713 DEBUG o.h.p.w.WindowsCentralProcessor [main] Initialized Processor
2020-03-04 18:13:00,713 DEBUG o.h.p.w.WindowsCentralProcessor [main] Initialized Processor
2020-03-04 18:13:00,713 INFO c.d.d.Main [main]

OS: Microsoft Windows 64Bit Version: 10
RAM: 331MB of 3920MB available
CPU: Intel64 Family 6 Model 158 Stepping 11 with 2 cores
DISK: 431694MB usable of 431694MB free of 476188MB total space
%JAVA HOME%:null
%PATH%: C:\windows\system32;C:\windows;C:\windows\System32\Wbem;C:\windows\System32\WindowsPowerShell\v1.0;C:\windows\System32\OpenSSH;C:\Users\pt_cr\AppData\Local\Microsoft\WindowsApps;;C:\Users\pt_cr\AppData\Roaming\DeepArtEffects.\jre\bin

2020-03-04 18:13:00,713 DEBUG o.h.p.w.WindowsCentralProcessor [main] Initialized Processor
2020-03-04 18:13:00,729 INFO c.d.d.Main [main]

javax.net.ssl.HttpsURLConnection.getDefaultSSLSocketFactory(Unknown Source)
2020-03-04 18:13:03,150 ERROR c.d.d.u.e [Thread-4] at javax.net.ssl.HttpsURLConnection.(Unknown Source)
2020-03-04 18:13:03,150 ERROR c.d.d.u.e [Thread-4] at sun.net.www.protocol.https.HttpsURLConnectionImpl.(Unknown Source)
2020-03-04 18:13:03,150 ERROR c.d.d.u.e [Thread-4] at sun.net.www.protocol.https.Handler.openConnection(Unknown Source)
2020-03-04 18:13:03,150 ERROR c.d.d.u.e [Thread-4] at sun.net.www.protocol.https.Handler.openConnection(Unknown Source)
2020-03-04 18:13:03,150 ERROR c.d.d.u.e [Thread-4] at java.net.URL.openConnection(Unknown Source)
2020-03-04 18:13:03,150 ERROR c.d.d.u.e [Thread-4] at com.deeparteffects.desktopapp.util.a.a(Unknown Source)
2020-03-04 18:13:03,150 ERROR c.d.d.u.e [Thread-4] at com.deeparteffects.rendering.d.a(Unknown Source)
2020-03-04 18:13:03,150 ERROR c.d.d.u.e [Thread-4] at com.deeparteffects.desktopapp.util.a.a(Unknown Source)
2020-03-04 18:13:03,150 ERROR c.d.d.u.e [Thread-4] at com.deeparteffects.rendering.d.l(Unknown Source)
2020-03-04 18:13:03,150 ERROR c.d.d.u.e [Thread-4] at com.deeparteffects.rendering.d.a(Unknown Source)
2020-03-04 18:13:03,150 ERROR c.d.d.u.e [Thread-4] at java.lang.Thread.run(Unknown Source)
2020-03-04 18:13:03,150 ERROR c.d.d.u.e [Thread-4] at com.deeparteffects.rendering.d.l(Unknown Source)
2020-03-04 18:13:03,150 ERROR c.d.d.u.e [Thread-4] at java.lang.Thread.run(Unknown Source)
2020-03-04 18:13:03,150 ERROR c.d.d.u.e [Thread-4] Caused by: java.io.FileNotFoundException: \C:\Users\pt_cr\AppData\Roaming\DeepArtEffects\jre\lib\ext\sunec.jar
2020-03-04 18:13:03,150 ERROR c.d.d.u.e [Thread-4] at sun.misc.URLClassPath$JarLoader.getJarFile(Unknown Source)
2020-03-04 18:13:03,150 ERROR c.d.d.u.e [Thread-4] Caused by: java.io.FileNotFoundException: \C:\Users\pt_cr\AppData\Roaming\DeepArtEffects\jre\lib\ext\sunec.jar
2020-03-04 18:13:03,150 ERROR c.d.d.u.e [Thread-4] at sun.misc.URLClassPath$JarLoader.access$800(Unknown Source)
2020-03-04 18:13:03,150 ERROR c.d.d.u.e [Thread-4] at sun.misc.URLClassPath$JarLoader.getJarFile(Unknown Source)
2020-03-04 18:13:03,165 ERROR c.d.d.u.e [Thread-4] at sun.misc.URLClassPath$JarLoader$1.run(Unknown Source)
2020-03-04 18:13:03,165 ERROR c.d.d.u.e [Thread-4] at sun.misc.URLClassPath$JarLoader.access$800(Unknown Source)
2020-03-04 18:13:03,165 ERROR c.d.d.u.e [Thread-4] at sun.misc.URLClassPath$JarLoader$1.run(Unknown Source)
2020-03-04 18:13:03,165 ERROR c.d.d.u.e [Thread-4] at java.security.AccessController.doPrivileged(Native Method)
2020-03-04 18:13:03,165 ERROR c.d.d.u.e [Thread-4] at sun.misc.URLClassPath$JarLoader$1.run(Unknown Source)
2020-03-04 18:13:03,165 ERROR c.d.d.u.e [Thread-4] at sun.misc.URLClassPath$JarLoader.ensureOpen(Unknown Source)
2020-03-04 18:13:03,165 ERROR c.d.d.u.e [Thread-4] at sun.misc.URLClassPath$JarLoader$1.run(Unknown Source)
2020-03-04 18:13:03,165 ERROR c.d.d.u.e [Thread-4] at java.security.AccessController.doPrivileged(Native Method)
2020-03-04 18:13:03,165 ERROR c.d.d.u.e [Thread-4] at sun.misc.URLClassPath$JarLoader.ensureOpen(Unknown Source)
2020-03-04 18:13:03,165 ERROR c.d.d.u.e [Thread-4] … 31 more
2020-03-04 18:13:03,165 ERROR c.d.d.u.e [Thread-4] … 31 more
2020-03-04 18:13:03,165 ERROR c.d.d.u.e [Thread-4] Exception in thread “Thread-4”
2020-03-04 18:13:03,165 ERROR c.d.d.u.e [Thread-4] java.lang.InternalError: java.io.FileNotFoundException: \C:\Users\pt_cr\AppData\Roaming\DeepArtEffects\jre\lib\ext\sunec.jar
2020-03-04 18:13:03,165 ERROR c.d.d.u.e [Thread-4] at sun.misc.URLClassPath$JarLoader.getResource(Unknown Source)
2020-03-04 18:13:03,165 ERROR c.d.d.u.e [Thread-4] at sun.misc.URLClassPath.getResource(Unknown Source)
2020-03-04 18:13:03,165 ERROR c.d.d.u.e [Thread-4] at java.net.URLClassLoader$1.run(Unknown Source)
2020-03-04 18:13:03,165 ERROR c.d.d.u.e [Thread-4] at java.net.URLClassLoader$1.run(Unknown Source)
2020-03-04 18:13:03,165 ERROR c.d.d.u.e [Thread-4] at java.security.AccessController.doPrivileged(Native Method)
2020-03-04 18:13:03,165 ERROR c.d.d.u.e [Thread-4] at java.net.URLClassLoader.findClass(Unknown Source)
2020-03-04 18:13:03,181 ERROR c.d.d.u.e [Thread-4] at java.lang.ClassLoader.loadClass(Unknown Source)
2020-03-04 18:13:03,181 ERROR c.d.d.u.e [Thread-4] at java.lang.ClassLoader.loadClass(Unknown Source)
2020-03-04 18:13:03,181 ERROR c.d.d.u.e [Thread-4] at sun.misc.Launcher$AppClassLoader.loadClass(Unknown Source)
2020-03-04 18:13:03,181 ERROR c.d.d.u.e [Thread-4] at java.lang.ClassLoader.loadClass(Unknown Source)
2020-03-04 18:13:03,181 ERROR c.d.d.u.e [Thread-4] at sun.security.jca.ProviderConfig$2.run(Unknown Source)
2020-03-04 18:13:03,181 ERROR c.d.d.u.e [Thread-4] at sun.security.jca.ProviderConfig$2.run(Unknown Source)
2020-03-04 18:13:03,181 ERROR c.d.d.u.e [Thread-4] at java.security.AccessController.doPrivileged(Native Method)
2020-03-04 18:13:03,181 ERROR c.d.d.u.e [Thread-4] at sun.security.jca.ProviderConfig.doLoadProvider(Unknown Source)

This is only a small part of the program log of why DeepArt Effects is not working and locking up, HELP please.


#2

The installation seems to be corrupted. Please install the software again. For the first run, you also need an internet connection for downloading all ai models to your computer to run them locally.