Registered, purchased app will not open on Mac Monterey 12.4

I purchased software and recenlty installed on Mac Monterey, but the app will not open. i disconnected the previous license on my pc. Here is the link to the report: https://docs.google.com/document/d/1dz3yHA3nkNhilI2ZtnMRhiWc3Dq0NClwhATcxOuEBaM/edit?usp=sharing

Hello @lmbrowder, I tried to open up the document, but I need permission to do so.
To make things simpler: can you copy paste that and send an email to [email protected]?
We will then investigate your issue.
Thank you so much and have a great day.

Warm regards,
Camelia
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